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The volume will be
set to appropriate levels at all times.
During cocktails and lunch/dinner we play music softly enough so
that guests can carry on conversations without having to shout. When
it's time to dance, the music is made louder, but not painfully so.
If you ever find it to be either too loud or too soft, tell us and
we’ll adjust the volume level to your preference.
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We will arrive on
time. Whenever possible, our equipment will be set up, tested, and
sound checked before your guests arrive.
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All of our staff will
be dressed appropriately. There is never an added fee for formal
attire.
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We will act
professionally. We won’t drink alcohol or smoke before or during
your event. We will treat you and your guests with professional
courtesy. We will keep objectionable lyrics out of our show and keep
it “family-friendly” (unless you ask otherwise).
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We will coordinate
with you and your other event professionals (i.e., banquet manager,
photographer, videographer) to ensure that your event flows smoothly
and all of your special memories are recorded on film.
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We will use only
professional and well-maintained equipment. Your event will NEVER
have to end early due to equipment failure. Our sound system
will be adjusted to the acoustics of your room.
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Your event will
receive our full attention. You deserve nothing less.
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You are entitled to
receive a personal entertainment consultation carefully covering all
the details of your event. Whenever possible, the consultation will
be held at least one month prior to the event (not one or two
days before). If you can’t make it to our office, we’ll do it by
phone/fax/email.
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We are always
available to discuss details of your event by telephone, fax, or
email. We will give you our cell phone number so that you can
quickly reach us in an emergency. The week of the event we will
check back with you to make those last-minute confirmations.
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All conditions on your
contract will be fulfilled.
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